Terms of Use

1. Acceptance and Authority

You represent that you are at least 18 years old, have authority to accept these Terms for yourself, and, if you are using RAMP 90S on behalf of an organization, are authorized to use the service for that organization. If your organization has a written agreement governing RAMP 90S, that agreement is incorporated by reference and controls over these Terms where it expressly conflicts.

2. Accounts and Access

Accounts are individual and may be used only by the person to whom they are issued. You must keep credentials confidential, use only the organization and tenant access assigned to you, and promptly report suspected compromise. You may not share passwords, lend accounts, reuse another person's credentials, create unauthorized accounts, or allow any person to access RAMP 90S through your session.

You are responsible for activity performed through your account to the extent permitted by law and your organization's agreement.

3. Service Access and Limited Right to Use

Subject to these Terms and any applicable written agreement, RAMP 90S, LLC provides operational and business analysis, readiness assessment, implementation-planning, and related decision-support services through the RAMP 90S environment. Authorized users receive a limited, revocable, non-exclusive, non-transferable right to access and use that environment solely to receive and participate in the services authorized by their organization. No ownership interest in RAMP 90S is transferred.

4. Prohibited Conduct

You may not, directly or indirectly:

• access RAMP 90S without authorization or attempt to bypass authentication, tenant isolation, permissions, rate limits, security controls, or technical restrictions;
• share credentials, impersonate another person, conceal identity, or misrepresent your authority or organization;
• probe, scan, penetration-test, exploit, disrupt, overload, damage, disable, or interfere with RAMP 90S or connected systems without prior written authorization;
• reverse engineer, decompile, disassemble, derive source code from, copy, scrape, systematically extract, mirror, frame, or create derivative works from RAMP 90S except where a right cannot legally be restricted;
• use RAMP 90S, its methodology, schemas, prompts, outputs, workflows, or non-public materials to train, benchmark, develop, or improve a competing product or model without written permission;
• remove or alter proprietary notices, source references, evidence controls, confidence labels, limitations, audit information, or safeguards;
• submit malicious code, unlawful content, material that infringes another party's rights, or information you are not authorized to process;
• use RAMP 90S to make unlawful, discriminatory, fraudulent, deceptive, or harmful decisions;
• represent AI-assisted analysis as independently verified fact when RAMP 90S identifies it as a supported conclusion, analytical lead, insufficient evidence, or otherwise subject to human review;
• resell, sublicense, rent, timeshare, commercially exploit, or provide RAMP 90S to third parties except as expressly authorized in writing.

5. Your Content and Responsibilities

As between you, your organization, and RAMP 90S, your organization retains its rights in documents and other content it lawfully provides. You grant RAMP 90S and its approved service providers a limited right to host, read, extract, transform, analyze, transmit, and otherwise process that content only as reasonably necessary to provide, secure, support, and improve the contracted RAMP 90S service, subject to the applicable written agreement and privacy terms.

You represent that you have the rights and organizational authorization necessary to provide content to RAMP 90S. You are responsible for the accuracy, legality, completeness, and appropriateness of source materials and for determining whether particular information may be processed under your organization's policies.

6. Confidentiality

You must protect non-public RAMP 90S information, credentials, methods, security information, and other confidential material with at least the same degree of care you use for comparable confidential information of your own organization, and no less than reasonable care. You may not disclose non-public RAMP 90S materials outside your authorized organization except as permitted by a written agreement.

7. RAMP 90S Analysis and AI-Assisted Features

RAMP 90S provides operational and business analysis and implementation support. The service is designed to structure evidence, apply controlled rules, identify supported conclusions and gaps, and provide traceable analysis. Some features may use hosted AI reasoning within defined evidence and adjudication boundaries.

RAMP 90S does not replace professional judgment. Outputs may be incomplete, may reflect limitations in source materials, and may require correction or additional evidence. You and your organization are responsible for reviewing conclusions and for legal, procurement, operational, safety, compliance, employment, financial, or other decisions made using RAMP 90S.

RAMP 90S is not a law firm and does not provide legal advice. Regulatory or contractual applicability should be confirmed by qualified personnel when material to a decision.

8. Security Duties

You must use RAMP 90S only on devices, networks, and browser profiles approved by your organization; maintain reasonable device and account security; prevent unauthorized access to browser-resident review data; and notify your organization administrator promptly of suspected compromise, loss, disclosure, or misuse.

You must not store or upload regulated or highly sensitive data unless your organization has confirmed in writing that the deployed RAMP 90S environment is approved for that data class.

9. Intellectual Property

RAMP 90S, including its software, interface, methodology, schemas, controlled reasoning architecture, analysis structures, visual design, documentation, trademarks, trade dress, and non-public materials, is owned by RAMP 90S, LLC or its licensors and is protected by applicable intellectual-property laws. Except for the limited right of access expressly granted, all rights are reserved.

Feedback may be used by RAMP 90S without restriction or compensation, provided RAMP 90S does not thereby acquire ownership of your organization's confidential source documents.

10. Suspension and Termination

RAMP 90S may immediately suspend, restrict, or terminate access where reasonably necessary to protect security, comply with law, respond to suspected compromise or abuse, enforce these Terms, protect another customer or tenant, address nonpayment or expiration under an applicable agreement, or prevent material harm. Access may also end when your organization's authorization ends.

Upon termination, you must stop using RAMP 90S and any non-public RAMP 90S materials, except where retention is required by law or expressly permitted by a written agreement.

11. Availability and Changes

RAMP 90S may modify, maintain, replace, suspend, or discontinue features as needed for security, reliability, legal compliance, product development, or contractual requirements. RAMP 90S does not guarantee uninterrupted or error-free operation. Planned or emergency maintenance may temporarily limit access.

12. Disclaimers

TO THE MAXIMUM EXTENT PERMITTED BY LAW, RAMP 90S IS PROVIDED "AS IS" AND "AS AVAILABLE." RAMP 90S DISCLAIMS IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, AND ANY WARRANTY ARISING FROM COURSE OF DEALING OR USAGE OF TRADE, EXCEPT TO THE EXTENT A WRITTEN AGREEMENT EXPRESSLY PROVIDES OTHERWISE.

RAMP 90S DOES NOT WARRANT THAT EVERY SOURCE WILL BE READ PERFECTLY, THAT EVERY ISSUE WILL BE IDENTIFIED, THAT EVERY OUTPUT WILL BE CORRECT, OR THAT USE OF THE SERVICE WILL GUARANTEE A PARTICULAR OPERATIONAL, PROCUREMENT, FINANCIAL, SAFETY, OR COMPLIANCE OUTCOME.

13. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, RAMP 90S AND ITS AFFILIATES, LICENSORS, SERVICE PROVIDERS, OFFICERS, EMPLOYEES, AND AGENTS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, PUNITIVE, OR CONSEQUENTIAL DAMAGES; LOSS OF PROFITS, REVENUE, SAVINGS, BUSINESS OPPORTUNITY, GOODWILL, OR DATA; OR COSTS ARISING FROM PROCUREMENT, OPERATIONAL, CONTRACTUAL, REGULATORY, OR MANAGEMENT DECISIONS MADE USING THE SERVICE.

UNLESS A WRITTEN AGREEMENT EXPRESSLY STATES A DIFFERENT CAP, RAMP 90S'S AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THE SERVICE WILL NOT EXCEED THE AMOUNTS PAID OR PAYABLE FOR RAMP 90S BY YOUR ORGANIZATION DURING THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM. SOME JURISDICTIONS DO NOT ALLOW CERTAIN EXCLUSIONS OR LIMITATIONS, SO THESE LIMITATIONS APPLY ONLY TO THE EXTENT PERMITTED BY LAW.

14. Indemnification

To the extent permitted by applicable law and your organization's written agreement, you and your organization are responsible for claims, losses, liabilities, and expenses arising from unauthorized content, unlawful use, credential sharing, violation of these Terms, infringement of third-party rights, or misuse of RAMP 90S. Any contractual indemnification obligations in a written agreement with your organization control over this section.

15. Governing Agreements and Disputes

Any dispute-resolution, governing-law, sovereign-immunity, venue, public-records, records-retention, procurement, or similar provisions in an applicable order form, pilot agreement, subscription agreement, government contract, or other written agreement with your organization control. Nothing in these Terms waives rights or immunities that cannot legally be waived.

16. Changes to these Terms

RAMP 90S may revise these Terms when the service, security requirements, legal requirements, or business terms change. The effective date will be updated when revisions are posted. Where required by an applicable agreement or law, material changes will be communicated through the service or your organization administrator. Continued use after updated Terms become effective constitutes acceptance to the extent permitted by law.

17. Contact

Questions concerning these Terms should be directed to your organization administrator or the RAMP 90S representative identified in your organization's order form, pilot agreement, subscription agreement, or other written access agreement.